The Navigational Support Worker Program is designed to:
- Support clients to navigate different agency’s systems and information networks
- Support isolated elders in community
- Support clients as they work to address social issues
- Make connections and liaise on behalf of vulnerable people
- Support clients as they work to resolve personal challenges
- Support clients to complete and understand documentation
- Provide access to telephone, internet, email, and facsimile
- Provide one to one support to clients in need
- Make referrals to health and wellness programs and agencies
- Navigate local rental housing market
- Support to address financial insecurity
- Clarify requests being made of clients by different government and non-government agencies
- Raise awareness around need for change re: community social, and wellness challenges